ABOUT YEREVAN CARD

“Yerevan Card” is the official city pass which is a unique means for using privileges almost in all the institutions and services offered in the city. The card gives the opportunity of free visit to the museums, attractions, participation in the city tours, as well as usage of city transport (taxi, subway). With this card you can also receive discounts during 1 year at the best restaurants, shops, hotels and the partner organizations the number of which exceeds 150. Having paid once a reasonable sum for a package which includes common access card, free comprehensive guidebook (135 sheets), the map of the city, mobile application and the mobile SIM card (with a possibility of free calls to operator and with the free Internet) and free 24-hour (office working hours:9:00-20:00, Saturday, Sunday: 10:00-20:00) information support, you enjoy a saturated, fascinating tour saving a considerable sum amount. Currently,

“Yerevan Card” offers 4 types of cards:

PRICE AMD
14.000

1 day / 24 hours card

PRICE AMD
18.000

2 days / 48 hours card

PRICE AMD
21.000

3 days / 72 hours card

PRICE AMD
24.000

Unlimited time card

“Yerevan card” is activated after the card owner or the employee of the museum; attraction or entertainment venue writes the cardholder’s name/surname, activation date and time on the card and scans it using the terminal (card reader). After the cards activation the program starts countdown of hours corresponding to the number of hours on the card type. As soon as the limit is reached the card deactivates free entrees, but you can still enjoy discounts and special offers for a whole year.

THE BENEFITS OF THE TOURIST CARD

HOW TO USE

“Yerevan Card” is a official city pass designed for tourists The package includes an e-Card, a guidebook and map of Yerevan, a SIM card, a transfer coupon, travel coupon and a badge. According to the prescribed period, it gives a free single access to Yerevan museums, places of entertainment and local excursions. Yerevan Card gives a single entry access to various museums, excursions and entertainment venues (free or discounted) that are included in the program. With Yerevan Card you will get discounts from partner organizations. There are 4 types of cards – 24h (1 day), 48h (2 days), 72h (3 days) and card with unlimited time, which is valid for one year. You can activate your card within 12 months after the purchase. The card is activated after the card owner or the employee of the museum; attraction or entertainment venue writes the cardholder’s name/surname, activation date and time on the card and scans it using the terminal (card reader). After the activation the program starts counting the hours based on the card type.

MUSEUMS IN YEREVAN

With Yerevan Card you can enter more than 40 museums (including 12 best museums of Armenia) located in Yerevan (or in the adjacent territory) free of charge. With the Card you will get acquainted with the historical and cultural past and present of Armenia and Yerevan in the museums.

TRANSPORT IN YEREVAN

Yerevan Card includes includes various opportunities to move comfortably in the city. You have the opportunity to use GG Taxi service and get a free transfer service from “Zvartnots” International Airport to any point in Yerevan оr from Yerevan to the airport. You will also be provided with free metro rides, as well as a rental of any car with a discounted price.

TOURS IN YEREVAN, ARMENIA

With Yerevan Card you have a chance to participate in the most popular guided tours in Yerevan and Armenia for free: Tour to Garni Temple and Geghard monastery, City tour by bus, evening walking tour, tour in Ararat brandy factory, tour in Meheryan Carpet factory, tour in the production plant of Nairian Cosmetics, etc. You will also have 15% discount for all the group guided tours going to the most interesting destinations in Armenia.

PLACES OF ENTERTAINMENT

You have an opportunity to visit Botanical Garden of Yerevan, where you can see interesting plant types in terms of diverse botanical geography. Here you can also find a number of rare and endangered plant species. With Yerevan Card you will also have discounts in different entertainment places including Quest rooms and Bowling centers.

ART GALLERIES

With Yerevan Card you have discounts in Art Galleries and Cultural Centers of the city, which are carrying out cultural, literary, educational activities, as well as dissemination and promotion of the national and spiritual values. You have an exclusive chance to purchase traditional jewelry, sculptures, paintings and graphics, to enjoy never before seen unique artworks.

SHOPS IN YEREVAN

You can get souvenirs symbolizing Yerevan and Armenia using the Yerevan Card Discounts. Take a piece of Armenia with you buying Armenian rugs, wines, natural cosmetics, jewelry, handicrafts and even Armenian chocolate.

CAFES AND RESTAURANTS

The Yerevan Card even gives a chance to get discounts in cafes, restaurants, beerhouses, taverns and fast food points in the city. Enjoy your Yerevan evenings tasting the delicacies and drinks of Armenian and other cuisines.

HOTELS IN YEREVAN

When using hotel and hostels services in Yerevan, you will also get appropriate discount privileges. The discount system provided by Yerevan Card is offered for a variety of budgets ranging from hostels to high-quality hotels in the city center.

NIGHT LIFE

Best night clubs, bars and pubs in Yerevan are also included in the list of partners of Yerevan Card Official City Pass Program. Complete your day using discounts of Yerevan Card in the clubs and enjoying the nightlife of Yerevan.

SPECIAL OFFERS

As a discount card, Yerevan Card also offers discounts in photo studios, swimming pools, as well as those who prefer extreme activities at affordable prices, including the famous zipline in Yell Extreme Park.
And a special offer: you can order a free or substantially discounted souvenir and get free shipping visiting the website shoppingian.com.

“Yerevan Card” is a official city pass designed for tourists The package includes an e-Card, a guidebook and map of Yerevan, a SIM card, a transfer coupon, travel coupon and a badge. According to the prescribed period, it gives a free single access to Yerevan museums, places of entertainment and local excursions. Yerevan Card gives a single entry access to various museums, excursions and entertainment venues (free or discounted) that are included in the program. With Yerevan Card you will get discounts from partner organizations. There are 4 types of cards – 24h (1 day), 48h (2 days), 72h (3 days) and card with unlimited time, which is valid for one year. You can activate your card within 12 months after the purchase. The card is activated after the card owner or the employee of the museum; attraction or entertainment venue writes the cardholder’s name/surname, activation date and time on the card and scans it using the terminal (card reader). After the activation the program starts counting the hours based on the card type. Card deactivates free entries after the expiry of the time limit, but you can still enjoy discounts and special offers for a whole year. 

         

The unique code of the card and other details are entered into the program using the card reader, after which the tourist gets an opportunity of entry. The card works with NFC. To enter the museum you simply need to bring the card close to the reader device.

         

“Yerevan card” is not valid unless it includes your full name on it. The card can be used only by a person whose name is mentioned on it. Yerevan card serves as a free transport pass for metro (with fixed amount of rides). According to the provisions of the Charter of “Global Colibri” LLC, the amount left on your card cannot be exchanged or returned.

You have the opportunity to use the universal coupon available in the package (intended for taxi service) for:.

  1. Free car transfer service from “Zvartnots” International Airport to any point in Yerevan, or from any point in Yerevan to “Zvartnots” airport. You can use free coupon for one way only by presenting the complete coupon to the driver (without dividing it).
  2. The back of the coupon (stamped section) is divided into 3 parts each one is worth (equal to) 1000AMD. If you don’t use the coupon for transfer from “Zvartnots” Airport to Yerevan or vice versa, it can be used for paying for taxi services within Yerevan city provided by our partner company.

Yerevan Card also gives an opportunity to get discounts and gifts from partner organizations of the program (food chains, shops, different service providers, etc.), which are listed  in the guide and in the official website beforehand. Yerevan Card includes 24-hour (working hours 9:00-20:00, weekend – 10:00-20:00) information service, which will be an irreplaceable guide during your stay in Yerevan. You can get any information or make various reservations.

With the mobile card containing in “Yerevan Card” package you can make unlimited calls to our 24-hour information service operator. Additionally, you’ll have 200mb free internet daily (total number of days corresponds to number of days mentioned on your “Yerevan Card”).The card with unlimited time includes free internet access for 3 days.

You can use free internet for downloading and using “Yerevan Card’s” mobile app. Free entries to museums, places of entertainment and excursions are active within the valid period only, but the discounts and special offers will be valid for 1 year after the expiry of the card’s time limit. The list of partners may be changed any time based on the agreement. For free entry to the museum, you should present the e-card included in the package. 

Yerevan Card is for individual use only. It is the property of “Global Colibri” LLC. After the activation the card can’t be returned, transferred to other individual or exchanged.  Upon entry you should present any identity document along with your e-card to the museum employee. If you don’t present your ID card the employee has the right not to give you free entry ticket.  Damaged, lost or stolen cards can be restored with the assistance of client support center.

In case of violation of Yerevan Card’s rules, the card will be blocked.

The services, which are included in a given year, maybe invalid for the next year.

1. Company’s Responsibilities

The operator periodically updates the website information, as well as guarantees accuracy of information provided in the guide at the moment of its publication. Working terms and conditions of museums and attractions can change; therefore, we suggest the cardholder to check opening hours and other information before visiting the desired attraction or the timetable of the excursions through the program’s official website. Any company might be excluded from the partners’ list, but it will immediately be replaced with identical organization.

Partners of Yerevan Card are the leading organizations in the given sphere. Cooperation with partners is based on the contract. The operator doesn’t hold responsibility for shortcomings by the partner organizations concerning the duties that derive from the agreement. Nevertheless, the operator shall take all necessary measures to prevent such situations and provide high quality services.

The operator is not responsible for any issues that might affect your health at the partner organization. The operator is also not responsible for theft, damages or inconvenience that might arise at the partner organization. The operator is not responsible for loss or damage of the card. You may inform the staff of “Yerevan Card” about the issues and your concerns, which will be taken into account for refining the service.  

The operator is not eligible to provide any reimbursement for unused services within the period of validity or for services that have not been provided at partner organizations due to technical or other issues. In case of similar issues or force major situation, the operator will notify the clients as soon as possible by publishing the information on the website.

Card offers do not include temporary exhibitions. Card discounts are not summed up to other discounts offered by the partners. The card is not designed for offering free or discounted entry to private events. Information about such an event should be requested directly from the hosting organization.

2. Purchase cancellation and refund

Purchase cancellation

  • Case 1. If you bought “Yerevan Card” offline or online and received the package, you should bring the full package to our head office along with your ID.

You may return it within 30 days after your purchase date.

  • Case 2.If you bought “Yerevan Card” online and haven’t received the package , than you may write an email to sales@yerevancard.com within 30 days after the purchase date mentioning the full name of the buyer, cancellation reason, and the voucher code. As soon as we receive your request, the purchase cancellation process will start.yet

The operator may cancel the order if,

  • The system doesn’t confirm the payment in 4 working days.
  • An error occurred while processing your order.

If your order is cancelled by our operator, you’ll instantly get an email notification.

Refund

Refund is possible only when the returned package is full and unused and the card is not activated. Upon cancelation of Yerevan Card the company refunds money in cash or via online bank transfer according to the used purchase method.

  • Refund in cash – You can get reimbursement only for an unused card. Full price of the package will be reimbursed. If your purchase was in cash, you can receive your refund from our head office only. If the package is not full, the reimbursement is not possible.

Online bank transfer – if have you purchased Yerevan Card online and already received your package, the refund will be made through online bank transfer within 30 days after returning the full package to Yerevan Card head office. Refund of money for cards purchased online is possible via online method only. If you cancel your order before receiving the package the refund process will start upon receiving the cancelation letter. Full price of package will be refunded. 

If during the online purchase some issues arise because of Operator (or the system) the paid amount will be returned immediately. The Operator shall notify the Customer about Order cancellation within 24 hours, by sending an e-mail to the address specified during Order completion, and shall perform refund during 30 banking days.

If you have lost or damaged your card, but you haven’t activated it yet, you can get a new one at our customer support office or you can get 90% refund if you return all other components (unused) of the package. 

The company will not refund money if partner organization was closed on the day the tourist wanted to visit it.  The duration of banking transfer depends on customer’s location and bank. The company is not responsible for further banking transaction costs and/or costs for returning the package. The refund process is regulated according to RA legislation.

The online booking can also be cancelled. You need to send an email to sales@yerevancard.com within 30 days after your booking date by mentioning the full name, cancellation reason and the voucher code. Refund process will start upon receiving your request.

3. Prices and Sales Selling Points

Yerevan card has a single fixed price at sales points. Discounts or special offers might be available if you purchase your card online. You can learn more by visiting our website. The Card’s price can change based on the changes in pricing policy of the museums and other partner organizations. The operator does not hold responsibility for the availability of all types of cards in sales points. It is recommended to check the availability of specific card at particular sales point via the contact details provided in the website.  

4. Protection of personal data

When you provide your personal data to the operator you are protected by RA legislation. The information is gathered for marketing use.  According to the Charter of “Global Colibri” LLC, the company is obligated to insure the confidentiality of personal data of consumer and not provide it to a third party.

5. Copyrights

The copyright of the guidebook’s texts is the property of “Global Colibri” LLC. Usage of the information without prior permission is forbidden. By purchasing and using Yerevan Card, you agree to above mentioned terms and conditions.

Yerevan Card gives its customers an opportunity to purchase its cards through offline and online channels.

1. Online Purchase

1.1 Online purchase without delivery

As soon as you purchase your card online, you will instantly receive a confirmation e-mail (with your voucher and QR code). During the purchase you need to choose the pickup point and after your arrival you need to show your voucher (digital or hard copy) to the operator for getting your card.

1.2 Online purchase with delivery

We can deliver the card to any location in Yerevan and hand it to you personally. The service is free of charge. Please mention the address of your hotel, contact phone number, delivery date, time, name and surname of the person under whose name the room is booked (in case of hotel or hostel) in special section of purchase form. In case of any enquiries, you can send us an e-mail with any additional information by mentioning the voucher code in the title line.  

In case of online purchase, the payment methods are Visa, Master and ArCa cards.

1.3 Online reservation without delivery

In case of online reservation (booking does not require completing the information of your credit card) you will receive an e-mail with your reservation code. During the purchase you need to choose the pickup point and after your arrival you need to show your voucher (digital or hard copy) to the operator for receiving your card.

1.4 Online reservation with delivery

In case of online reservation (booking does not require to complete the data of your card) you will receive an e-mail with your reservation code. The card can be delivered to any hotel, apartment or hostel located in Yerevan. The courier will deliver the card and will hand it to you after you make the payment (by cash or through debit/credit card). Delivery is free of charge. If required, you can send us an e-mail with any additional information by mentioning the voucher code in the title line.

2. Offline purchase from Yerevan`s sales points

Yerevan cards are available for sale at our offices, partner organizations (museums and other venues).  and Zvartnots International Airport. The list of sales points and addresses is presented in our official website. Payments can be done by cash or with credit card. In the Republic of Armenia sales are carried out only in AMD. If you are planning a corporate visit or you are interested in wholesale purchase contact at sales@yerevancard.com. Working hours of the offices can found in our web page.

Purchase cancellation

  • Case 1. If you bought “Yerevan Card” offline or online and received the package, you should bring the full package to our head office along with your ID.

You may return it within 30 days after your purchase date.

  • Case 2.If you bought “Yerevan Card” online and haven’t received the package , than you may write an email to sales@yerevancard.com within 30 days after the purchase date mentioning the full name of the buyer, cancellation reason, and the voucher code. As soon as we receive your request, the purchase cancellation process will start.

The operator may cancel the order if,

  • The system doesn’t confirm the payment in 4 working days.
  • An error occurred while processing your order.
  • If your order is cancelled by our operator, you’ll instantly get an email notification.

 Refund

Refund is possible only when the returned package is full and unused and the card is not activated. Upon cancelation of Yerevan Card the company refunds money in cash or via online bank transfer according to the used purchase method.

  • Refund in cash – You can get reimbursement only for an unused card. Full price of the package will be reimbursed. If your purchase was in cash, you can receive your refund from our head office only. If the package is not full, the reimbursement is not possible.
  • Online bank transfer – if have you purchased Yerevan Card online and already received your package, the refund will be made through online bank transfer within 30 days after returning the full package to Yerevan Card head office. Refund of money for cards purchased online is possible via online method only. If you cancel your order before receiving the package the refund process will start upon receiving the cancelation letter. Full price of package will be refunded. 

If during the online purchase some issues arise because of Operator (or the system) the paid amount will be returned immediately. The Operator shall notify the Customer about Order cancellation within 24 hours, by sending an e-mail to the address specified during Order completion, and shall perform refund during 30 banking days.

If you have lost or damaged your card, but you haven’t activated it yet, you can get a new one at our customer support office or you can get 90% refund if you return all other components (unused) of the package. 

The company will not refund money if partner organization was closed on the day the tourist wanted to visit it. 

The duration of banking transfer depends on customer’s location and bank. The company is not responsible for further banking transaction costs and/or costs for returning the package. The refund process is regulated according to RA legislation.

The online booking can also be cancelled. You need to send an email to info@yerevancard.com within 30 days after your booking date by mentioning the full name, cancellation reason and the voucher code. Refund process will start upon receiving your request.